Deliver Better. Serve Smarter.
Manage your service business from one connected platform — from appointments and customers to staff, service delivery, billing, projects and business intelligence.
Your Service. Organized Around Your Customer.
Bring appointments, service delivery, customers, staff, projects, billing and business information together so your team can focus on delivering exceptional service.
Turn Every Appointment Into a Better Experience.
Organize your service schedule, customers and team activity in one connected workflow. Reduce confusion and give your team a clearer view of what needs to happen next.
Everything You Need to Deliver Better.
Build a more organized service operation with connected tools for your team, customers and management.
Appointments
Organize schedules, bookings and service appointments so your team knows what is happening and when.
Customer Management
Keep customer information and service history connected for better relationships and follow-up.
Team Management
Organize staff responsibilities and connect people with the services they deliver.
Service Delivery
Track service activities from request through completion and follow-up.
Projects & Tasks
Manage longer service engagements with organized projects, tasks and responsibilities.
Billing & Records
Keep service transactions and business records connected to your operational workflow.
Know Your Customers. Serve Them Better.
A great service business is built on great relationships. DOBiz helps keep those relationships connected to your business operations.
Customer 360°
Bring important customer information together so your team has context before, during and after every service.
Better Follow-Up
Turn completed services into long-term relationships through better follow-up and customer visibility.
Don't Guess. Know Your Business.
Turn your everyday service activity into information that helps you understand performance and make better decisions.
Performance
From Request to Relationship.
Connect every step of the service experience.
Request
Receive the customer need.
Schedule
Plan the service activity.
Deliver
Assign and complete the work.
Bill
Connect the service to billing.
Follow Up
Build a lasting relationship.
Meet Hadeeda. Your AI Business Assistant.
Bring intelligent assistance into your service business. Hadeeda can help you understand your business information, identify important activity and support smarter decisions.
Your Service Business Can Go Further.
Connect your business operations with the wider EthioBiz digital ecosystem.
DOBiz
Your connected business platform for managing service operations, customers, teams and growth.
Explore DOBiz →Dikka Shop
Publish your eligible services and products and reach customers through the Dikka Shop marketplace.
Visit Dikka Shop →Oosoo Jobs
Publish job opportunities and connect your growing service business with potential talent.
Explore Oosoo Jobs →Service Software Built for Your Reality.
DOBiz is designed to help Ethiopian businesses move from fragmented manual processes toward connected digital operations — while remaining practical for everyday business.
Start Simple. Grow Smarter.
Begin with the workflows your service business needs today and expand as your operation grows.
Set Up
Configure your business and service structure.
Add Services
Define your services, customers and team.
Start Serving
Manage appointments and service delivery.
Measure
Understand your activity and performance.
Grow
Build stronger customer relationships.
Make Every Service Count.
Bring your customers, team, appointments and business operations together with DOBiz Service.
Questions? We've Got You.
Quick answers about DOBiz Service.